Video Support Customer Service & Call Center - Toledo, OH at Geebo

Video Support

Quick Apply Full-time 15 hours ago Full Job Description Job title:
Video Support Location:
Toledo, OH- onsite from Day 1 Duration:
Full-time
Job Description:
Develop Standard Operating Procedures supporting Enterprise Voice and Video Content & room collaboration services.
Design Room Collaboration Services to meet customer strategies and requirements.
Provide engineering, work with integration partner(s), supporting upgrades of room collaboration and room streaming systems.
Coordinate with customer and vendor on design requirements, proof of concept design, supplier and hardware selection, equipment ordering, final design, installation, testing, troubleshooting and final sign-off.
Repair and maintenance of room collaboration and streaming systems at in-scope locations.
Real-Time telephone, email, in-room and video technical support to video endpoints.
Provide Enterprise Voice and Video Content Services usage monitoring and reporting, monthly.
Provide Enterprise Voice Services capacity management & recommendations to adjust.
Job Type:
Full-time Pay:
$65,000.
00 - $75,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Vision insurance Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Toledo, OH 43659:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Video support:
1 year (Required) room collaboration services:
1 year (Required) Voice and Video Content Services:
1 year (Required) Work Location:
One location Job Type:
Full-time Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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