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Production Supervisor

PURPOSE AND SCOPE:
Supports FMCNA's vision, mission, core values, quality policy and goals of plant incorporation.
Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.
Supervises direct and indirect labor personnel and has primary responsibility for the safe and efficient operation of the department or section assigned.
DUTIES / ACTIVITIES:
CUSTOMER SERVICE:
Responsible for driving the FMCNA culture though values and customer service standards.
Accountable for outstanding customer service to all external and internal customers.
Develops and maintains effective relationships through effective and timely communication.
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Ensures operation is in compliance with all FDA rules and regulations.
Corrects or causes to have corrected conditions detrimental to safety or health or that may adversely affect the facility, equipment, productivity or quality levels.
Maintains production levels, identify issues preventing the smooth flow of production and recommend corrective action.
Ensures effective use of manpower and equipment; recommends changes in work force commensurate with operating requirements.
Ensures that preventative maintenance tasks are performed on all equipment, as required.
Interviews, recommends, hires, trains and evaluates personnel.
Enforces discipline, and ensures adherence to company policies and programs.
Conduct performance reviews and coaches employees to grow and develop.
Handles conflicts and maintains good employee relations and morale.
Maintains good employee relations.
Assists in departmental budget preparation and holds expenses within budget.
Maintains good housekeeping.
Maintains necessary daily, weekly and monthly reports and communicates effectively at all levels.
Keeps current on operating techniques and maintains complete working knowledge of job descriptions for area supervised and recommends necessary changes.
Ensures operation is within FDA 21 CFR Part 820 and Health Canada GMP's (as applicable), Good Manufacturing Practices and updates SOP's as required.
Works with QS in resolving NCR issues and suggests Root Cause/ Corrective Action / Preventive Action.
Prepares Rework Instruction and trains Operators on Rework required.
Administers Validations and assures all operators are adequately trained for the validation.
Trains all new employees and retrain, as needed, all current employees on company procedures and GMP's.
Monitors employees and take action to ensure procedures are in compliance.
Supports Lean Six Sigma and continuous improvement.
Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position involves moderately active work involving walking and/or standing for considerable lengths of time.
Bending to floor level is required and the employee must be able to routinely lift objects weighing up to 75 lbs as high as 5 ft above floor level.
EDUCATION:
Bachelor's degree in a technical or business field or equivalent experience required.
EXPERIENCE AND REQUIRED SKILLS:
Three or more years manufacturing experience.
Supervisory training or experience preferred.
Background in FDA and Health Canada GMP regulations preferred.
Basic knowledge of electrical systems and arc flash to trouble shoot and problem solve.
EO/AA Employer:
Minorities/Females/Veterans/Disabled

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